Sales: 800-231-9445
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Every Version 6 user receives FREE email support and access to Envision Online University classes.

Support Options

About Our Support
Getting Started
Tech Support
Hardware Support
Hardware Requirements
Terms & Conditions
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You take care of your clients. We take care of your business.

Envision effectively manages your tanning salon, allowing you to spend more time to taking care of your customers. Our system is powerful enough to manage any business, yet easy to use. But if you have any questions or suggestions, our dedicated technical support team is here to help.

Every Envision Version 6 customer receives:

  • FREE web based support
  • FREE and UNLIMITED web-based training
  • FREE access to our extensive online user guide
  • FREE and UNLIMITED access to our Online Help system
  • FREE and UNLIMITED Webinars about Envision
  • FREE Data Import from CSV file
  • FREE mouse pad with every order

Getting Started with Envision

Are you ready to get your business organized and running more efficiently? Let's get started!

The Implementation Guide can be used during the setup process of Envision to guide you through the recommended implementation process. This guide will provide step by step instructions in logical order.

The Initial Setup and Quick Reference Guide is an overview of the main features of Envision and how to use these features. You can use this guide as a reference throughout the use of the software.

Want to know more about Envision Tanning Salon Software? The Envision Online help manual will answer any questions or teach you more about certain aspects of the program. This searchable manual give you full details and screenshots of Envision features and capabilities.

FREE Email Support

Every Envision Version 6 user receives FREE email support! We guarantee a 24 hour response time during regular business hours.

Email the Client Care Team
Email the Envision Sales Team

Need to speak to us?

If you have any questions or need help with your Tanning Salon software, our trained staff is here to give you support over the phone and internet. Web-based support allows our technicians to "step into your business" via the internet to walk you through any technical issue.

Contact Sales: (800) 231-9445
Contact Support: (407) 253-0913
Fax: (407) 253-0984

Phone Support and Sales Hours

Monday: 10:00 am - 6:00 pm
Tuesday:   9:00 am - 6:00 pm
Wednesday:   9:00 am - 6:00 pm
Thursday:   9:00 am - 6:00 pm
Friday:   9:00 am - 6:00 pm
Weekends:   Emergency Only

Mailing Address

Ennoview, Inc.
7100 TPC Drive, Suite 100
Orlando, FL 32822

FREE Online Training

Every Envision customer receives FREE and UNLIMITED access to our Envision Online University training videos. New users can learn the basics to get started and run day-to-day operations, while experienced users can get answers to common questions or take a refresher course.

Just getting started with Envision?

Envision Online University's training videos will teach you how to setup your software to get the most out of the program. These videos will make it easy for you to set up retail products, services, employees and clients.

Hiring new staff?

Stop taking time out of your day to train new team members and let Envision Online University take over. With unlimited access to Envision Online University's videos and training guides, new users have access to the training they need, at the time that works best for them.

Need a refresher?

If you are already an Envision user but want to become an expert user, then Envision Online University is the right place for you. You can watch quick how-to videos as often as you need!

Click the image below to visit the Envision Online University

Envision Online University

Hardware Support

Envision offers a full list of hardware to get your new business started or to computerize your existing business. While we are the experts on software, your hardware challenges are best left in the hands of their manufacturer.

If you need support with your point of sale hardware, please directly contact the manufacturers at the following phone numbers.

Epson Receipt Printers: (562) 276-1314
Star Receipt Printers: (800) 782-7636
IDTech Card Readers: (714) 761-6368
Metrologic Barcode: (800) 436-3876
MMF Cash Drawers: (800) 769-1954

Be Part of the Envision Tanning Salon Community

Use the community forum to ask questions and share ideas with other Envision users. Envision support technicians and developers visit our forum frequently to answer your questions and hear your ideas.

Want to know what we're up to?

Follow Envision Tanning Salon Software on facebook and twitter to receive exclusive product news and user tips. See what other users are saying about Envision software and add your comments and pictures!

Minimum Hardware Requirements

To get the best Envision experience, please be sure your computer meets the minimum requirements listed below. If you have any questions about your system, please contact us. We can review your current system and make recommendations.

  • Microsoft Windows XP / Windows Vista / Windows 7
  • Intel Dual Core Processor 1.8Ghz or better
  • 1GB of RAM for Windows XP and 2GB of RAM for Windows Vista or Windows 7
  • 80 GB Hard drive or better @ 7200 RPM or faster
  • 15” or larger monitor capable of 1024 x 768 resolution
  • 10 / 100 Ethernet Card for Networking
  • UPS (Uninterrupted Power Source) battery backup

Will Envision run on a Mac?

Yes, Envision software will run on a Mac computer if the Mac is running a program such as Boot Camp or Parallels with a copy of Windows.

Money Back Guarantee

Ennoview, Inc. works hard to provide quality software products to meet the growing needs of our clients. As a result, we want you to be happy with Envision software products.

Envision Tanning Salon Software Programs include a 30 day money back guarantee for our Standard and Pro Editions. If you are dissatisfied with the product for any reason, you will receive a full refund if you notify us by phone or email within 30 days of purchase. Extended 1 year warranties are available to customers with a Preferred or VIP Service Contract.

The 30-day guarantee does not include or apply to all other products including, but not limited to: Solo Edition, shipping fees, workstation licenses, additional software modules, hardware purchases, training, online websites, online backup, service contracts, SMS fees, and data conversion services. The sale of these products and services are final and non refundable. Hardware products are warrantied through the manufacturer.

Hardware Support

We guarantee our software to be compatible with any and all hardware that we sell. Hardware purchases are NOT refundable and are warranted through the manufacturer. Please contact the hardware manufacturer if you have any challenges with their products.

Epson Receipt Printers: (562) 276-1314
Star Receipt Printers: (800) 782-7636
IDTech Card Readers: (714) 761-6368
Metrologic Barcode: (800) 436-3876
MMF Cash Drawers: (800) 769-1954

Upgrade your Software

You will never be penalized for growing your business. With Envision's trade up program, 100% of the amount paid by the client for all previous purchases of Envision Tanning Salon Software (Solo, Standard, or Pro) will be applied toward the current purchase price of a more advanced version of Envision (Standard or Pro).

The amount applied does not include workstation licenses, modules or major version upgrades. There is no limitation to the length of time from the original purchase.